One Month Free Insurance

For Mobility Scooters & Powerchairs valued up to £5,000
Please read the Insurance Product Information Document (click here) before filling out this application form.
To claim your FREE insurance, please complete your details below.

Your Details

Title:
First Name:
Surname:
Address:
Town / City:
Postcode:
Date of Birth:
Email:
Mobile:
Telephone:

Helping us get to Carbon Zero!

To do our bit to save the planet, this is an online only policy. Provide your e-mail address so we can email you your policy documents and you can manage everything through our customer portal.
If you really need your policy documents posting to you please tick below:

Authorised Person (if necessary)

Product Information

Make:
Model:
Serial Number:
Purchase Price:
Date of Manufacture:
Delivery Date:
Classification:
Condition:

Declaration

I understand the contents of this application form and the cover provided. I confirm that I am in receipt of an Insurance Product Information Document and wish to proceed.
I have not had an incident involving mobility equipment within the last 3 years which would have resulted in a claim for the insurance described in the Insurance Product Information Document.
I agree that any information provided to Mark Bates Ltd regarding me for the purposes of accepting insurance and I agree that any information provided to Mark Bates Ltd regarding me for the purposes of accepting insurance and handling any claims may, if necessary, be divulged to third parties, provided it will be processed in compliance with the provisions of the General Data Protection Regulation and Privacy Policy which is available on request.
If you cannot confirm any parts of this declaration please call us on 01476 512190. Non disclosure may invalidate your insurance.
Please note your free cover will not commence until the completed application is received at Mark Bates Ltd, Premier House, Londonthorpe Road, Grantham, NG31 9SN. If you have not received your policy documentation within 10 days of competing this form, please call 01476 591104.

Delivery

Shipping Areas

We deliver UK wide

Engineered Delievry

We provide Free shipping to all over the UK. Our super recommended “White Glove” service which give you fully demonstrate in your home by trained engineer.

Packaging

All equipment is substantially packaged for maximum protection during the shipping process. In some instances if deemed necessary partial or minor disassembly of the equipment may be required to better protect the item.

Order Processing

All orders are processed and shipped within 2-3 days of order request [most orders are processed on the same day], You also can pick up from our warehouse at TS18 2PH.

Shipping Times

We provides a Nationwide coverage with directly employed engineers who are covering the majority of the country every week. We would normally advise delivery with 5-7 working days however this is purely to manage expectations. 83% of our deliveries are completed within 3 working days and 92% within 4 days. These figures are all from receipt of the product at our warehouse on Heckmondwike, West Yorkshire.By regular delivery 5-7 working days to all over the UK.

Returns

Damaged or Faulty

If your purchased item is received damaged or faulty, we ask that you contact us within 24 Hours from the date of delivery in order to be eligible for replacement. You will receive a replacement item or a credit for the purchase if the item cannot be replaced.

How to Return Your Item

Contact our customer support team using the contact us tab. One of our staff will assist you with your return request. You will be provided with the address details of where to send your return.

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